Common Questions & FAQs

Why do my pals only appear as offline, even if they are online? Also, I cannot receive incoming calls.

I have lost my registration/order number, how do I retrieve it?

I have lost the software, where do I redownload it?

I cannot remember my password, what can I do?

Why can't I connect to the directories?

More FAQs

DLink DI-624

Linksys BEFSR41/WRT54g

Siemens SS2624

Microsoft MN-500

Netgear MR814

BT Home Hub

Main Toolbar

Registering ICUII

Using Passwords

Extended Profile

Ignore List

Sound Configuration/Customizing Sounds

Message Forwarding

Sending Email with ICUII

Message Center

ICUII Directory

Options Window

Trouble Shooting Mic Issues